Anti-fraud policy

1. Our commitment

SelfSubmit exists to help honest self-employed people and landlords meet their tax obligations. We do not tolerate use of the platform to evade tax, launder money, or deceive HMRC or other users.

2. Prohibited activity

Examples include:

• Submitting false income, expenses, or supporting documents to HMRC
• Creating accounts with stolen identities or payment details
• Structuring records to conceal taxable income
• Abusing free trials, refunds, or promotions
• Coordinated attempts to bypass security or submission controls

3. Your duty

You must enter accurate figures and keep genuine records. You are legally responsible for your tax position. SelfSubmit does not verify every receipt or figure — you must not rely on the tool to legitimise dishonest claims.

4. Detection and prevention

We may use technical, behavioural, and manual review measures including:

• Login and payment fraud monitoring
• Account verification and rate limits
• Investigation of unusual submission patterns or abuse reports
• Suspension pending review where risk is identified

5. Our response

If we reasonably suspect fraud or serious breach of our Acceptable use policy, we may:

• Suspend or terminate accounts without refund where permitted by law
• Preserve evidence and cooperate with HMRC, banks, or law enforcement
• Report activity to the National Crime Agency or Action Fraud where appropriate

6. Report suspected fraud

If you believe someone is misusing SelfSubmit, email support@selfsubmit.co.uk with as much detail as you can safely provide. For HMRC tax fraud, you may also use HMRC's own reporting channels on GOV.UK.