Terms of use

1. Who we are

Clicado Media UK Ltd trading as selfsubmit.co.uk. Registered in England & Wales. Full registration details are on our About us page.

In these terms, “we”, “us” and “our” mean Clicado Media UK Ltd trading as selfsubmit.co.uk. “You” means the person or business using the service.

2. Acceptance

By accessing this website or creating an account you agree to these terms. If you do not agree, do not use the service. We may update these terms; continued use after changes constitutes acceptance of the revised terms.

3. The service

SelfSubmit provides record-keeping, HMRC connection, quarterly update tools, and guidance for UK self-employed users and landlords preparing Making Tax Digital updates. Live HMRC production filing depends on your account setup and HMRC programme status; the product will show clearly when a submission is a draft, sandbox test, or live filing.

4. Accounts and eligibility

You must provide accurate information and keep credentials secure. The product is aimed at UK self-employed users; you must meet any age or capacity requirements we publish at sign-up.

5. Acceptable use

You must use the service lawfully and honestly. Prohibited conduct includes fraud, unauthorised access, abuse of HMRC submissions, and misuse of our intellectual property. The full rules are in our Acceptable use policy and Anti-fraud policy.

6. Subscriptions, trials, refunds & cancellation

Prices are shown on our Pricing page and at checkout. New subscribers who have not previously held a SelfSubmit subscription may receive a promotional free trial (currently up to 90 days) when shown at checkout. A payment method is required to start the trial. You will not be charged for the trial period. When the trial ends, your chosen plan renews monthly at the published price unless you cancel before the trial ends.

After the trial (or for customers not on a free trial), paid plans renew monthly until cancelled. Refunds and cancellation are described in our Refund policy and Cancellation policy. Statutory consumer rights are not affected.

7. Intellectual property

Branding, text, layout, and code on this site are owned by Clicado Media UK Ltd or its licensors unless stated. See our Copyright and Trademark notices for permitted use.

8. Third-party services

We use third-party service providers to run SelfSubmit, including cloud hosting and infrastructure, managed databases, file storage, authentication, payments, email, optional SMS messaging, address lookup, and technical monitoring. Where you interact with a provider directly (for example at checkout or when signing in), that provider's own terms may also apply. How we use personal data with service providers is described in our Privacy policy.

9. Disclaimers

The service is provided “as is” to the extent permitted by law. We do not provide tax, legal, or accounting advice. You are responsible for the accuracy of information you submit to HMRC.

10. Limitation of liability

To the fullest extent permitted by applicable law, Clicado Media UK Ltd shall not be liable for any indirect, consequential, or special loss, or for any loss of profit, revenue, goodwill, or data arising from use of the service. Nothing in these terms excludes liability that cannot be excluded by law (including death or personal injury caused by negligence, or fraud).

11. Governing law and disputes

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your home country.

12. Contact

Email support@selfsubmit.co.uk or see our Contact page.